Insurance and Valuation Coverage Information

INSURANCE AND VALUATION

Coverage Information

We always pride ourselves with our safe moves. However, we still recommend to all our customers to look into the benefit of taking out a valuation policy. The reasons are explained in the following paragraph.

The minimum coverage required by law (at no cost) is called limited liability. If an item is lost or damaged, you would receive $.30 per pound, per item. For instance, if our mover dropped a T.V. that you bought for $500 and it weighed ten pounds, you would only get $3.00 as compensation. This is the reason that we recommend that our customer purchase a third-party insurance policy.

The amount you collect in case of damages is based on the actual value of the item at the current replacement cost, but minus any depreciation, up to the limit of coverage. (The charge is $5.00 for each thousand dollars of coverage, with a minimum of $25 for coverage up to $5,000.) If we broke that same T.V. and the current market value was still $500, the claim would be settled for $500; but if the repurchase price had depreciated to $200, you will be able to collect $200 only.

There are two other options you may want to look into:

• Some homeowner’s policies may cover your property in transit.
• We advise getting your own insurance policy if your property is very expensive.

A list of rules and regulations apply to valuation coverage:

① You are legally given nine months to file a claim. However, we recommend doing so as soon as you discover you have damages.
② Unlike most property insurance, valuation does not automatically pay for any damage. The responsibility of Avi Moving & Trucking, Inc. must be established.
③ Items in boxes not packed by Avi Moving & Trucking, Inc. are not covered, unless the box was totally damaged.
④ Avi Moving & Trucking, Inc. is not responsible for any electronic item that does not function after the move, unless there is clear evidence that the item was mishandled during the move.
⑤ If you realize that you have damages before the completion of the move, you are responsible to pay the full amount owed for the move. Then you can go through the claims process to receive money for damages.
⑥ Avi Moving & Trucking, Inc. will acknowledge your claim within 30 days and offer a settlement within 120 days. It’s our policy to solve all claims within 30 days.

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